We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us for customer support.

Here are the types of information we gather:

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Contact Information:

We collect and retain personal contact information that you submit to us voluntarily, including but not limited to your name, mailing address, web address, telephone number, and e-mail address. This may be used to communicate with you regarding transactions or customer support.

Financial Information:

We collect certain financial information when you purchase our products or services. For example, when signing up for a product or service through View Glazing Ltd, we may require a credit card number and billing address. We will not sell, share or rent financial information except as disclosed in this Privacy Policy or as necessary to fulfil an order.

Demographic Information:

We may collect anonymous demographic data (such as postcode, gender, age) to tailor your experience, improve our Websites and provide content that matches your interests. This information may be shared on an aggregate, non-personally identifiable basis.

Other Information:

We collect certain information whenever you interact with us. This includes browser type, referring page, IP address, movement within the website, access times and various analytics. This is used to improve our services, security and marketing efforts.

We may also supplement your information with publicly or commercially available data to verify or update your details and better understand your preferences.

Our Websites use cookies to enhance your experience, simplify navigation and improve functionality. You may disable cookies through your browser, but doing so may affect how certain features work.

Third Party Cookies

We may use third-party advertising companies that collect anonymous data about your visits to improve ad relevance. No personally identifiable information is shared. You may opt out via the Network Advertising Initiative.

Web Beacons

Our Websites may use web beacons to track marketing effectiveness. These do not transmit personally identifiable information.

To ensure customers receive quality service, View Glazing Ltd may record or monitor phone calls. By contacting us, creating an account, or using our services, you consent to such recording and/or monitoring.

Our Use:

We may use the personal information you provide to contact you from time to time. By registering on our Websites and providing your phone number, you are providing consent to receive information from us or affiliates, including by email, phone, text, automated dialling systems or other communication methods.

Electronic Mail:

We may email you regarding services, account information or updates. You may unsubscribe from marketing emails, but account-related emails will continue as needed to fulfil our obligations.

Service Related Uses:

We may contact you about goods or services you purchased, enquiries you made, or service-related announcements, such as delays or issues. These communications are not promotional and cannot usually be opted out of unless you cancel your services.

Protection of View Glazing Ltd and Others:

We may release personal information when required by law, to enforce agreements, or to protect rights, property or safety. This may include sharing information for fraud prevention or credit risk reduction.

Sites Other Than View Glazing Ltd:

We are not responsible for third-party site practices. You should review privacy policies of any external sites.

We retain information for as long as necessary to provide services, comply with legal requirements, resolve disputes, or enforce agreements. For specific retention times, please contact us.

We use SSL encryption to protect financial information during transmission. However, no online transmission or electronic storage is completely secure. You can help protect your information by securing your devices and logging off shared computers.

View Glazing Ltd assumes no responsibility or liability regarding theft, loss, alteration or misuse of personal information lawfully provided to third parties, or the failure of any third party to adhere to this privacy policy.

If you have questions or concerns regarding this Privacy Policy, you can contact us at:

📧 info@viewglazing.co.uk

📞 01225 530 630

🏢 View Glazing Ltd, 439 Bath Rd, Saltford, Bristol, BS31 3AZ